The application of Lots^® and Mindo^® depends on dealing with the reality of the situation facing the business and individual. To be close to the situation, yet able to step back and have an empathetic overview is the role of the person certified in Lots^® and/or Mindo^®. He or she helps guide the process and let others come to decisions about which actions to take or not to take. The person certified in Lots^® helps inspire leaders and their co-workers to take conscious steps in their business development. The person certified in Mindo^® helps inspire individuals to take conscious steps in their development as a leader and team member. We have certified over 3,000 people in Lots^® or Mindo^® or both over the past 30 years.